Whitney Wood
Managing Partner
Whitney is experienced in managing innovation and change in customer programs by translating strategic direction and vision into practical, achievable projects and processes.
While at Oracle, she held a leadership role in their Global Customer Programs, which included customer experience work, customer communities, customer evidence and references, user group management, customer value measurement, and executive sponsorship. Her clients include Pitney Bowes Business Insights, Microsoft, IBM, NetApp, and Amdocs, to name a few.
David Ambler
Partner
David has over 20 years of experience in corporate strategy, customer strategy, and product marketing and launch across several industries, including high tech, telecommunications and financial services. David brings to his clients a keen awareness of how customer insight can be leveraged to drive additional revenue and market growth. He has built strategic, actionable, customer-feedback-focused programs to drive retention, repurchase, and referencability to enable business transformation, increased profitability and growth.
David's clients have included Astea, BNY Mellon, Hyperion, IBM, France Telecom, Macromedia, Microsoft, Pitney Bowes Business Insight, and WebMD.
Stamatios Kanellakis
Consultant
Stamatios is a talented loyalty professional with 10 years of qualitative and quantitative research expertise.He helps his clients design and manage loyalty programs, manage panels, and derive insights to enable organizational change.
Previously, Stamatios was Senior Implementation Manager at Satmetrix, and Senior Consultant with Keynote Systems.
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